Frequently Asked Questions About Our CNC Machines and Services
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Infinity CNC offers a wide range of CNC machines including milling machines, lathes, routers, plasma cutters, and laser cutters. Our machines are available in various sizes and configurations to meet different industrial needs.
Our CNC machines can process a variety of materials including metals (aluminum, steel, brass, titanium), plastics (acrylic, PVC, polycarbonate), wood, composites, and foam. The specific capabilities depend on the machine model and configuration.
Yes, we provide comprehensive training for all our customers. This includes basic operation, maintenance procedures, and troubleshooting. Training can be conducted at your facility or at one of our training centers.
All our CNC machines come with a standard 2-year warranty that covers parts and labor. We also offer extended warranty options for additional coverage. Please refer to our warranty documentation for specific terms and conditions.
Regular maintenance includes cleaning, lubrication, checking alignment, and inspecting components for wear. We provide detailed maintenance manuals with each machine and offer maintenance service contracts for ongoing support.
Our CNC machines are compatible with industry-standard software including CAD/CAM programs like AutoCAD, Fusion 360, Mastercam, and SolidWorks. We also provide our own proprietary control software with intuitive interfaces.
Yes, we specialize in custom CNC solutions tailored to specific manufacturing needs. Our engineering team can work with you to design and build machines with unique capabilities, sizes, or features to meet your production requirements.
We offer 24/7 technical support through phone, email, and remote assistance. Our support team can help with troubleshooting, operational questions, and maintenance issues. We also have service technicians available for on-site visits when needed.
Our CNC machines are designed with energy efficiency in mind. They feature regenerative drives, energy-saving modes, and efficient spindle motors that reduce power consumption without compromising performance.
Lead times vary depending on the machine model and configuration. Standard models typically ship within 4-6 weeks, while custom solutions may require 8-12 weeks. Contact our sales team for specific timing based on your requirements.